Kiya Maxson

Cryptid Studio

Independent digital product studio focused on AI-powered tools, creative technology, and immersive digital experiences.

• Founded and manage a creative technology studio developing AI-enhanced applications and interactive experiences.
• Designed, developed, and launched MVP products including Content Conjurer and Grimoire Keeper.
• Lead product discovery, feature planning, UX decisions, branding, and launch strategy.
• Create user flows, product roadmaps, documentation, and improvement plans.
• Build React-based applications using JavaScript, APIs, PWA functionality, and AI-assisted development workflows.
• Currently developing Rootbound, a cozy magical life-simulation game prototype focused on storytelling, exploration, and player experience.

EverBright · Remote

• Promoted from contractor to full-time within three months and advanced to Lead within nine months.
• Manage complex customer lifecycle workflows involving solar financing, property transactions, and escalated account resolution.
• Identify customer pain points and operational gaps to improve internal workflows and user experiences.
• Contributed to SOPs and the training structure for both homeowner and software support, helping reduce new-agent onboarding time.
• Collaborate cross-functionally to resolve issues and improve customer outcomes.
• Utilize Salesforce and Jira to manage workflows and track operational issues.

KRM Creative Studio

• Managed creative projects involving branding, digital design, photography, and content strategy.
• Developed visual identities and customer-facing materials aligned with audience needs.
• Managed client communication, timelines, and project delivery.

Pondera Services LLC

G&G Driving School

We Care Plumbing, Heating, Air & Solar

Macy's

AAA Automobile Club of Southern California

Content Conjurer — AI Content Strategy Application

• Designed and developed AI-powered content planning and creation workflows.
• Built React application components and customer-facing experiences.
• Implemented PWA functionality and Stripe payment integration.
• Created product branding, UX concepts, and launch strategy.

Grimoire Keeper — Digital Knowledge Application

• Designed a modular digital grimoire ecosystem focused on organization and personalization.
• Created user experience flows, content architecture, and expansion roadmap.
• Developed application prototypes and product concepts.

Rootbound — Cozy Magical Life Simulation Prototype

• Designed game concept, mechanics, world-building systems, and player experience direction.
• Developed early prototypes focused on exploration, creativity, and interactive storytelling.